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Ananyamoon

TERMS & CONDITIONS

By booking a coaching session, purchasing a service, or using this website, you acknowledge that you have read, understood, and agreed to the terms outlined below. If you have any questions or if anything is unclear, please reach out before booking a session. 

OUR CO-CREATIVE RELATIONSHIP 

Coaching is a co-creative relationship. I see you as an equal and encourage you to approach our work together in the same way. I am not a therapist, counsellor, psychologist, psychiatrist, or consultant. I am a trained coach who uses practiced communication, deep listening, reflection, and questioning to support you as a detached thinking partner. Our work together is intended to create greater awareness, clarity, personal responsibility, and choice – so that you can take meaningful and dynamic action towards the changes you want to create in your life. 

Coaching is not about me giving you answers or making decisions for you. It is about creating a space where you can explore, question, understand, and make empowered choices for yourself. 

CHANGE TAKES TIME 

If you are seeking to change something about yourself, please understand that meaningful and lasting change takes time. Many clients experience a positive shift even after their first session. However, an immediate shift does not necessarily mean that deeply established patterns have changed permanently. Our thoughts, beliefs, emotional responses, and behaviours may have been developed and reinforced over many years. Creating new ways of responding and perceiving can therefore take consistent awareness and practice. Think of it like creating a new path through a thickly wooded forest. Initially, the branches that have been pushed aside may naturally fall back into place. Similarly, you may find yourself returning to familiar thoughts, reactions, or behaviours while developing new patterns. With continued awareness and practice, however, you can begin to recognise new choices and possibilities that were previously difficult to see. Over time, these new ways of responding can become more natural and can positively influence how you experience yourself, your relationships, work, and life. If you are serious about creating meaningful change, I encourage you to make a genuine commitment to the coaching process. 

TYPICAL COACHING FREQUENCY 

The frequency of sessions depends on your individual situation, needs, and goals. Some common approaches include: 

  • A 1-to-1 session cannot be booked without first completing the Discovery Call. 
  • Weekly sessions for 1-3 months – generally suitable when working through a significant personal, professional, relationship, or life situation. 
  • Sessions every 2-3 weeks for approximately 3 months – generally suitable for those who feel stuck, unfulfilled, or ready to create forward movement in their personal or professional life. 
  • Monthly sessions – suitable for targeted areas of change or for continuing work after a more intensive period of coaching. 
  • Occasional sessions every few months – suitable for reconnecting, reflecting, maintaining momentum, and challenging yourself as new situations arise. 

These are only general guidelines. Your coaching journey will be shaped around your circumstances and what you want to create. 

YOUR ROLE 

Make your coaching a priority 

You have chosen to invest in yourself. Please make the time and space necessary to participate fully in the coaching process. Before each session, you may be asked to complete preparation questions shared with you by email. These questions are intended to help you reflect on what is happening in your life and what you would like to take away from the upcoming session. Coaching is strongly based on your agenda. The more clearly you can identify what you want to explore, understand, or change, the more meaningful our conversation can be. 

Be punctual – Please arrive on time for your scheduled session. Your session time is reserved specifically for you. 

Be open and willing to explore – Come to your sessions with openness and curiosity. Be willing to question beliefs, assumptions, and patterns that may no longer serve you. You do not have to agree with everything discussed. You simply need to be willing to explore what is true for you. 

Give honest feedback – Your feedback is an important part of our co-creative relationship. 

Please tell me what is working for you as well as what is not. You do not need to worry about hurting my feelings or about what I may think. My role is to support you, not to judge you or make decisions for you. If something I say does not resonate with you, please say so. 

MY ROLE 

I will listen closely, reflect what I hear, ask questions, and support you in exploring your thoughts, beliefs, emotions, choices, and patterns. At times, something in your words, tone, body language, or the way you describe an experience may spark an intuitive thought, idea, question, or image. I may share it with you and invite you to explore it. You are always free to decide whether it resonates with you. I am not attached to being right. What matters is what is meaningful and useful for you. 

Coaching requests and actions – Towards the end of a session, if you have not identified what you feel ready or willing to do next, I may make a coaching request. This may involve journaling, taking a specific action, having an important conversation, addressing something that feels incomplete, or exploring a relationship or situation differently. A coaching request is an invitation – not an instruction. You are free to accept it, negotiate it, modify it, or decline it. Much of the work between sessions is about developing self-awareness and making conscious, powerful choices. 

BETWEEN SESSIONS 

If you have a question, a brief update, or something you would like to share between sessions, you are welcome to contact me by email. Please keep between-session communication brief and focused. If something requires deeper exploration, discussion, or coaching, I may suggest bringing it into your next session so that we have the appropriate time and space to work through it together. 

FEES & PAYMENT 

Your slot is considered confirmed only after the applicable payment has been received. Details regarding session fees, applicable taxes, payment methods, and other charges will be communicated at the time of booking or before payment. Payment is required according to the terms applicable to the service or session booked. Any applicable taxes will be charged as required under applicable law. 

SCHEDULE CHANGES & CANCELLATIONS 

Please treat your scheduled session as a commitment and arrange your schedule accordingly. 

If you need to reschedule or cancel a session, please provide at least 24 hours’ notice, or inform us as soon as reasonably possible in case of an unforeseen circumstance. Because your appointment time is reserved specifically for you and may prevent another client from booking that time, cancellations or rescheduling requests made with less than 24 hours’ notice may be subject to the applicable session or cancellation fee. No-shows may be charged in full and may not be rescheduled. Emergencies and exceptional circumstances will be considered at my discretion. Any cancellation or rescheduling policy applicable to a specific service will be communicated before booking. If a call or session cannot be completed during the scheduled slot due to a technical issue, we will provide a new invite for the remaining balance of the session time. 

IMPORTANT NOTE ABOUT COACHING 

Coaching is a collaborative process intended to support awareness, reflection, personal responsibility, and forward movement. Coaching is not a substitute for medical, psychological, psychiatric, therapeutic, legal, financial, or other professional advice or treatment. You remain responsible for your own decisions, choices, actions, and outcomes. If you require professional medical or mental-health support, please seek assistance from an appropriately qualified professional. 

QUESTIONS 

If you have any questions about these Terms & Conditions or would like clarification before booking a session, please reach out: 

Email: support@ananyamoon.com 

Ananya Moon by Manishaa Maheshwari 
Life Coaching & Tarot Insights