Privacy Policy
1. Who This Applies To
This Privacy Policy applies to all visitors of this website and all clients of Ananya Moon. By using this website or booking a session, you agree to the practices described here.
2. What Information Is Collected
When you interact with this website or book a session, the following information may be collected:
- Personal details: Name, email address, phone number, location
- Booking information: Session type, date, preferred format
- Communication: Any messages, emails, or enquiries you send
- Payment information: Processed securely through third-party payment providers, payment details are never stored directly on this website
- Website usage data: Pages visited, time spent, device and browser type, collected through standard analytics tools
3. How This Information Is Used
Your information is used to:
- Book and confirm sessions
- Communicate with you about your sessions or enquiries
- Send relevant updates or resources if you have opted in
- Improve the website and services offered
- Meet any legal obligations where required
Your information is never sold to third parties.
4. WhatsApp & Direct Communication
If you choose to communicate via WhatsApp or direct message on social media, please be aware that those platforms have their own privacy policies which govern how your data is handled on their end. Conversations within those platforms are kept confidential on my side and are never shared or used for any purpose outside of our direct communication.
5. Session Confidentiality & Data
All personal information shared during coaching or tarot sessions is treated with complete discretion and confidentiality, as outlined in the Terms & Conditions above.
Session notes, if kept, are stored securely and are never shared with third parties except in circumstances requiring legal or safeguarding compliance.
6. Cookies
This website may use cookies, small data files stored on your device, to improve your browsing experience and gather basic analytics. You can choose to disable cookies through your browser settings at any time, though this may affect some functionality of the site.
7. Third-Party Services
This website may use third-party tools including but not limited to:
- Google Analytics – for website usage data
- Calendly or similar booking tools – for session scheduling
- Payment processors – for secure fee collection
- Email platforms – for communication and newsletters
Each of these services operates under their own privacy policies. We recommend reviewing them directly if you have concerns.
8. Data Storage & Security
Your personal data is stored securely and accessed only when necessary for the running of this coaching practice. While every reasonable measure is taken to protect your information, no online system can be guaranteed as completely secure. Please contact us immediately if you have any concerns about your data.
9. Your Rights
You have the right to:
- Request access to the personal data held about you
- Request that your data be corrected or updated
- Request that your data be deleted, subject to any legal obligations
- Withdraw consent to being contacted at any time
To exercise any of these rights, please reach out directly.
10. Children’s Privacy
This website and its services are intended for adults. If you are under 18, please ensure a parent or guardian is involved before booking or sharing any personal information.
11. Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be reflected on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
12. Contact
For any privacy-related questions or requests: support@ananyamoon.com
